Refund Policy

At Conceptphones, we strive to ensure you are completely satisfied with your purchase of our high-quality clone iPhones. If, for any reason, you are not fully satisfied, we offer a clear and straightforward return and refund policy to make the process hassle-free. Please read the following terms carefully to understand our procedures for returns and refunds.

We accept returns within 3 days of purchase for defective products. Please contact us via whatsapp or call on +91 9319761834.

• Eligibility for Returns

For More Query please contact us via whatsapp or call 9319761834

• Refunds

• Return Process

To initiate a return, please reach out via WhatsApp or Call on +91 9319761834 with your order details and reason for return. We will guide you through the process.

To be eligible for a return, your clone iPhone must meet the following conditions:

The item must be returned within 7 days from the date of delivery.

The item must be unused, in its original condition, and in the original packaging with all included accessories, manuals, and documentation.

The item must not show signs of wear, damage, or tampering (e.g., no scratches, dents, or software modifications).

You must provide proof of purchase, such as the order confirmation email, receipt, or order number.

• Non-Returnable Items:

Clone iPhones that have been used, damaged, or altered (e.g., jailbroken or modified software).

Items missing original packaging, accessories, or documentation.

Items purchased as part of a clearance sale or marked as “final sale.”

If your return is approved, we will process your refund as follows:

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Refund Amount: A full refund will be issued for the purchase price of the clone iPhone, excluding any shipping fees (unless the return is due to our error, such as receiving a defective or incorrect item).

Processing Time: Refunds will be processed within 5-7 business days after we receive and approve the returned item. It may take additional time for the refund to appear in your account, depending on your payment provider.