Return Policy

Return Policy ✅ Eligibility for Returns: Items must be returned within 7 days of delivery. -->Products must be unused, in their original packaging, and in the same condition as received. -->Returns must include all accessories, manuals, and original invoice/receipt. 🚫 Non-Returnable Items: -->Items damaged due to customer misuse. -->Products that have been modified or repaired by the user. -->Items without original packaging or accessories. How to Initiate a Return? Contact Us: Email our support team at "conceptphones01@gmail.com or call 9958365074" within 7 days of receiving the product. Provide Order Details: Share your order number, reason for return, and photos (if applicable). Return Approval: Our team will review your request and provide return instructions. Ship the Product: Once approved, you must return the item to our designated address. Return shipping costs are the customer's responsibility unless the item is defective.

Refund & Exchange Policy

💰 Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days via the original payment method. 🔄 Exchange Policy: If you receive a defective or incorrect item, we will replace it at no additional cost. Contact us within Same day Delivery for assistance. Important Notes We do not cover return shipping fees unless the product is defective or incorrectly sent. 📞 Customer Support: Email :- conceptphones01@gmail.com